shipping and delivery information

Orders are prepared for dispatch after payment confirmation. Once your order has been shipped, you will receive a confirmation email with available tracking information.

DELIVERY OPTIONS

Standard Delivery
Estimated delivery: 3–8 business days
Free

Express Delivery
Estimated delivery: 2–5 business days
£5.00

ORDER TRACKING

When tracking is available, you will receive the tracking details by email after your order has been dispatched.

DELIVERY DELAYS

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs procedures or peak shopping periods.

DELIVERY ADDRESS

Please make sure your delivery address is complete and accurate before placing your order. ELLBA cannot guarantee changes to the delivery address once an order has been processed.

NEED HELP?

If you have any questions about your delivery, please contact us through our Contact Us page and include your order number when available.