jewelry store privacy policy

ELLBA Jewellery respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, contacting us or placing an order.

2. INFORMATION WE COLLECT

Depending on how you use our website, we may collect information such as:

Name
Email address
Billing and delivery information
Order and transaction information
Account information
Messages submitted through our contact forms
Device, browser and website usage information
Cookie and similar technology information

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

Process and manage orders
Arrange delivery and provide order updates
Provide customer support
Manage customer accounts
Improve our website and services
Prevent fraud and maintain website security
Send marketing communications where permitted and subject to your preferences
Comply with applicable legal obligations

4. PAYMENTS

Payments are processed through payment services available through our website. Payment information may be processed directly by the relevant payment provider according to its own privacy practices.

5. SERVICE PROVIDERS

We may use third-party service providers to support the operation of our online store, including website hosting, ecommerce functionality, payment processing, order fulfilment, delivery, analytics and other business services. Personal information is shared only where reasonably necessary to provide these services or where required by law.

6. COOKIES

Our website may use cookies and similar technologies to operate essential features, understand website usage and, where applicable, support analytics and marketing. For more information, please review our Cookie Policy.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining appropriate business records and complying with legal obligations.

8. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion or restriction of certain processing.

9. MARKETING COMMUNICATIONS

Where you have subscribed to marketing communications, you can unsubscribe using the option provided in our emails or by contacting us.

10. DATA SECURITY

We take reasonable measures to help protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated revision date.

12. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.