ELLBA TERMS & CONDITIONS
Last updated: September 2026
1. ABOUT ELLBA TERMS AND CONDITIONS
These Terms & Conditions apply to your use of the ELLBA Jewellery website and to purchases made through our online store.
By using this website or placing an order, you agree to these terms. Nothing in these terms affects your statutory rights under applicable consumer protection law.
2. PRODUCTS
We aim to present our products as accurately as reasonably possible. Product colours and appearance may vary slightly depending on lighting, photography and your device display.
Product availability may change without notice.
3. PRICES
Product prices are displayed in the currency shown on the website. Prices and promotions may change from time to time.
Any applicable delivery charges will be displayed during checkout before you complete your purchase.
4. ORDERS
After placing an order, you may receive an order confirmation by email.
We reserve the right to cancel or decline an order where reasonably necessary, including in cases of product unavailability, payment issues, suspected fraud or obvious pricing errors. Where payment has already been taken for an order that we cancel, an appropriate refund will be issued.
5. PAYMENT
Payments are processed using the payment methods available at checkout. Payment services may be provided by third-party payment providers and may be subject to their own terms and privacy practices.
6. SHIPPING & DELIVERY
7. RETURNS & REFUNDS
8. PRODUCT CARE
Jewellery should be handled and stored with appropriate care. Care information may be provided on individual product pages.
Normal wear, improper storage or unnecessary exposure to perfumes, cosmetics, chemicals and other substances may affect the appearance of jewellery over time.
9. WEBSITE USE
You may use this website for lawful personal shopping purposes.
You must not misuse the website, attempt to interfere with its operation, introduce malicious software, access restricted areas without authorization or use website content unlawfully.
10. INTELLECTUAL PROPERTY
Website content associated with ELLBA, including branding, text, graphics and original website materials, may be protected by applicable intellectual property laws.
You may not reproduce or commercially use protected ELLBA content without appropriate permission, except where permitted by law.
11. THIRD-PARTY SERVICES
Our website may use or link to third-party services, including payment, delivery and other ecommerce service providers. Their services may be subject to separate terms and policies.
12. LIABILITY
Nothing in these terms excludes or limits liability where doing so would be unlawful.
To the extent permitted by applicable law, ELLBA is not responsible for losses that were not reasonably foreseeable or for delays caused by circumstances outside our reasonable control.
13. PRIVACY & COOKIES
We may update these Terms & Conditions from time to time. The latest version will be published on this page with an updated revision date.